Katharine House Hospice

Weston Road, Staffordshire, Stafford, England, ST16 3SB
 
166 reviews

Reviews

Recommend
Dignity/Respect
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Reviews

 
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Review of In-Patient Unit
9th May 2024


Care is excellent, even the housekeeping and students.

Suggested improvements
Nothing

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Review of In-Patient Unit
9th May 2024


I came in here very nervous and quiet with a lot of problems going on, the staff were so attentive catering to all my needs. The doctors were so down to earth engaging with me explaining everything in such a professional way. The nurses really took care of me and made me laugh bringing me out of my shell and the catering team were excellent feeding me well with well cooked delicious food. Overall, thoroughly enjoyed my stay!

Suggested improvements
Nothing, keep up the excellent work! A suggestion would be maybe see if the patients would like to get together in one of the wards? Maybe a movie night or coffee morning?

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Review of Counselling Service
2nd May 2024


Alison my Counsellor was kind and very caring without her support over the last several months don’t think I would have survived Thank you so much

Suggested improvements
No not at all it was exceptional

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Review of Counselling Service
2nd May 2024


I am so thankful that we have these services available, without them, I think I would have suffered more. Everything was very good and made me feel so much better.

Suggested improvements
N/A

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Review of Counselling Service
2nd May 2024


The service I received was excellent and certainly helped me during the most challenging and upsetting times of my life.

Suggested improvements
Nothing!

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Review of Counselling Service
2nd May 2024


This was the first time I have used the counselling service at Katharine House Hospice. I felt completely safe, the environment was always friendly and welcoming. I was always treated with dignity and respected. At a time of sorrow and grief, being able to to talk honestly and openly to someone who listened and never judged, was for me, very healing and comforting. Thank you.

Suggested improvements
For me, everything was perfect.

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Review of Counselling Service
2nd May 2024


Hannah listened, gave pauses to allow thought to discussion time. Hannah was compassionate and caring.

Suggested improvements
N/A

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Review of In-Patient Unit
1st May 2024


Because everybody has been so nice and caring.

Suggested improvements
Nothing

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Review of Counselling Service
30th April 2024


The member of staff has been excellent. She has listened to my thoughts ,helped me to analyse them and offered appropriate coping strategies.

Suggested improvements
Nothing

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Review of Hospice at Home
29th April 2024


Very grateful for the support with the situation John and I are in. Nice to know support and at the end of a phone can talk to someone. Amanda explained everything to John and myself, offering advise where we were struggling

Suggested improvements
No

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Katharine House Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review Katharine House Hospice: http://iwgc.net/eorcs